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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Vickie Barfield

July 23, 2026

5  out of  5
rating by Vickie Barfield
"Always professional and if she didn't know the answer, she would immediately get me a quick response."
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Earnest Perkins

July 21, 2026

5  out of  5
rating by Earnest Perkins
"I have been happy with this office for 2 years. I have a great price on my car insurnce and renter's insurance. I an going to stay here."
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Katina Yoakum

July 12, 2026

5  out of  5
rating by Katina Yoakum
"I highly recommend Tracy Prentiss for anyone looking for an insurance professional who truly cares about helping people. Tracy was knowledgeable, responsive, and took the time to understand my situation and insurance needs.

What impressed me most was her dedication to customer service. Although she was unable to provide the specific coverage I needed, she didn't stop there. Tracy went above and beyond by connecting me with someone who could assist me. Her willingness to help, even when it did not directly benefit her, demonstrated exceptional professionalism, integrity, and genuine concern for her clients.

In a world where customer service often falls short, Tracy stands out. She was honest, helpful, and committed to making sure I received the assistance I needed. I am grateful for her guidance and would not hesitate to recommend her to anyone seeking an insurance agent who puts people first."
We responded:
"Wow, thank you for the 5-star review, Katina! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Katina Yoakum

July 12, 2026

5  out of  5
rating by Katina Yoakum
"I highly recommend Tracy Prentiss for anyone looking for an insurance professional who truly cares about helping people. Tracy was knowledgeable, responsive, and took the time to understand my situation and insurance needs. What impressed me most was her dedication to customer service. Although she was unable to provide the specific coverage I needed, she didn't stop there. Tracy went above and beyond by connecting me with someone who could assist me. Her willingness to help, even when it did not directly benefit her, demonstrated exceptional professionalism, integrity, and genuine concern for her clients. In a world where customer service often falls short, Tracy stands out. She was honest, helpful, and committed to making sure I received the assistance I needed. I am grateful for her guidance and would not hesitate to recommend her to anyone seeking an insurance agent who puts people first."
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adrian braziel

July 11, 2026

5  out of  5
rating by adrian braziel
"Tracy was great! Worked with me with my crazy schedule at work and she was able to save me money on my car and home policy. She’s amazing. Definitely will be recommending her to more people!"
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Andrea Browning

July 10, 2026

5  out of  5
rating by Andrea Browning
"Tracy is an exceptional State Farm agent whose professionalism and warmth immediately put me at ease as a first‑time homeowner. She took the time to walk me through every detail of my quote, making sure I understood my options and felt confident in my decisions. Her kindness, patience, and deep knowledge of both home and personal vehicle coverage made the entire process smooth and stress‑free. Tracy truly goes above and beyond, and her support made an important milestone feel even more meaningful."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Maurice Branch

July 10, 2026

5  out of  5
rating by Maurice Branch
"Ms Tracy Prentiss and her staff a really true blessing to tho body of insurance taking care of of the people needs and wants truly a 5star experience professional and pleasantly Friendly attitude goes beyond for the customers."
We responded:
"Thank you for your kind review of State Farm Agent Tracy Prentiss’s Team. We appreciate it!"
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Anna Ramos

July 10, 2026

5  out of  5
rating by Anna Ramos
"As a new State Farm customer, I'm satisfied with the customer service. One phone call or text, & she's on top of my requests...absolutely wonderful!"
We responded:
"Thank you for entrusting me with your cars and homeowner insurance. It has been a pleasure. "
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Nancy Thompson

June 24, 2026

5  out of  5
rating by Nancy Thompson
"I just wanted to take a moment to share how much I appreciate my State Farm agent, Tanesha. She is truly outstanding—always responsive, incredibly knowledgeable about all products and consistently goes above and beyond to help.

It’s clear that she genuinely cares about her clients and takes the time to make sure everything is understood and handled smoothly. Working with her has been such a positive experience, and I couldn’t ask for better service. Thank you for having such an amazing representative on your team!"
We responded:
"Thanks so much for the amazing review, Nancy! We really appreciate your support here in Chicago . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Antonio Franklin

June 12, 2026

5  out of  5
rating by Antonio Franklin
"Tracy Prentis is the real deal. I came in looking to get my life insurance situation squared away, and she made the whole process feel easy and actually worth doing. No pressure, no confusing jargon — just clear, straight talk and a policy that actually fits my life. You can tell she genuinely cares about the people she works with, not just the transaction. If you’re in Chicago and need an agent you can trust, stop searching. Call Tracy."
We responded:
"Thank you for your kind review of State Farm Agent Tracy Prentiss’s Team. We appreciate it!"
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Kenneth Dawson

May 27, 2026

5  out of  5
rating by Kenneth Dawson
"Beautiful experience ."
We responded:
"Kenneth, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Tracy Prentiss’s Team—we are always here to help!"
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Darryl Hallman

May 23, 2026

5  out of  5
rating by Darryl Hallman
"I met Tracy Prentiss at one of our Local 743 Union Meetings. She gave an Awesome Presentation.
I decided to try the services she offered and found her to be very reliable.
She presented various insurance options and compared them to what I had previously experienced.
Tracy has earned my respect and business."
We responded:
"We are grateful for your 5-star review, Darryl! Thanks for taking a moment to share your positive rating of State Farm Agent Tracy Prentiss’s Team here in Chicago . "
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Gilbert Edmond

April 29, 2026

5  out of  5
rating by Gilbert Edmond
"Tracy Prentiss runs a successful State Farm Insurance Agency. A true problem solver that cares about the community."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Tracy Prentiss’s Team. "
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Early

March 11, 2026

5  out of  5
rating by Early
"Tracy was welcoming very well spoken made me feel comfortable about this auto insurance and explained everything down to the T. Thank You so much Ms.Prentiss"
We responded:
"Thank you for the 5-star review, Early! Here on State Farm Agent Tracy Prentiss’s Team, we are proud to serve our community and appreciate your recognition. "
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Jack Small

February 26, 2026

5  out of  5
rating by Jack Small
"Leticia was courteous abx understanding. I was shopping for car insurance and she gave me a great rate. I recommend her."
We responded:
"Thank you for the amazing review, Jack! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Praise Deliverance Center

February 6, 2026

5  out of  5
rating by Praise Deliverance Center
"Tracy Prentice was amazing to work with and provided outstanding professional service! She helped us to switch from GEICO to State Farm, successfully lowering our premiums, and handling all the details. The process was smooth, stress free and exactly as promised. She was extremely knowledgeable and handled all of the paperwork seamlessly. She followed through on everything she promised and exceeded our expectations. Grateful to T. Pinder for the recommendation."
We responded:
"Thank you Mrs. Pinder. It was my pleasure chatting and discussing coverages. The details see important. I love helping and saving my customers. "
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Née Stewart

February 4, 2026

5  out of  5
rating by Née Stewart
"Tracy is very courteous and knowledgeable about insurance. I would highly recommend her to family and friends. She is very dedicated in getting you the best rates and coverage!"
We responded:
"Thank you so much for the kind words. I love getting to know my customers and helping them understand what they are purchasing. "
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Ozzie Grove

February 2, 2026

5  out of  5
rating by Ozzie Grove
"Got car, renters and life insurance from her. She's very thorough and detailed. Explains everything in detail and makes you feel at ease. I recommend her services to anyone looking for insurance"
We responded:
"Thank you for trusting me to insure your car, apartment and life. It was my pleasure. "
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Sharon Glover

January 28, 2026

5  out of  5
rating by Sharon Glover
"Hi! I came from All State to State Farm
and I saved a bundle for my auto and renter's insurance. With all respect my agent Tracy Prentiss is a very smart and well put together person. She did a outstanding job and I thank her."
We responded:
"Thank you Sharon. It was so nice meeting you. I know we are all looking for ways to save on our auto and renter’s insurance. "
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Sylvia D Brooks

January 16, 2026

5  out of  5
rating by Sylvia D Brooks
"My Sister's and I saved $1000 with Tracy Prentiss at State Farm today. We inherited my mom's house.
She is fabulous to work with."
We responded:
"Thank you for trusting me to provide insurance for your family’s home. I truly enjoyed meeting your sisters and hearing their stories."
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Arthur Randle

January 15, 2026

5  out of  5
rating by Arthur Randle
"I had a great experience with Tracy Prentiss and I got the auto and renter's insurance coverage I was looking for. I appreciate the help she gave me. Thanks again Tracy Prentiss!!"
We responded:
"I appreciate your business. It was a pleasure working with you and finding the right coverage for your cars and renter’s insurance. I love helping people save."
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Wiley Moore

January 13, 2026

5  out of  5
rating by Wiley Moore
"I came in the office and everyone was helpful got me a great price on my auto insurance help me with and the State and city requirements did not take long to get it all done and out the door"
We responded:
"Thank you Wiley, it was my pleasure helping you get in compliance and obtaining the right auto coverage."
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Lisa Diane Hall

January 10, 2026

5  out of  5
rating by Lisa Diane Hall
"Experience was excellent, it had been many years since I had statefarm, so decided to try them again. When I did Christina and Latrese was so damn helpful and they went over everything that I wanted. I'm so glad and happy that I chose to use state farm again!!!!!!"
We responded:
"Thank you Lisa. It is our pleasure to help with car insurance. It does not have to be difficult. "
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Tjuana Freeman

January 8, 2026

5  out of  5
rating by Tjuana Freeman
"Tracy was the best, I had the best customer service with her, she is very professional and very knowledgeable. I felted at ease with her especially when you are on a budget she was awesome. I also definitely recommend my Grown children to reach out to her so she can get them on the right path it's so important."
We responded:
"We appreciate your business as well referrals. My team and I can create options that work for your budget on auto, home, renter’s and life insurance. "
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James Pickett

January 6, 2026

5  out of  5
rating by James Pickett
"It's always a pleasant experience with Tracy and her wonderful staff!"
We responded:
"Thank you James. It is our pleasure to assist."
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Mykell Gardner

January 5, 2026

5  out of  5
rating by Mykell Gardner
"Christina is very helpful always professional its always pleasant when talking to her"
We responded:
"Thank you for your business. We love to keep our customers informed. "
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AMCH

January 5, 2026

5  out of  5
rating by AMCH
"The people are very nice and very helpful in getting my insurance coverage needs meet. Christina was very helpful and very knowledgeable about things and how to best meet my needs. I am glad I found this agent"
We responded:
"Thank you for the feedback and your business. Christina is very knowledgeable."
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earnest walls

December 11, 2025

5  out of  5
rating by earnest walls
"Walked in and Tino and Tracy were able to get me lower price right away!!"
We responded:
"Thank you for sharing your experience! We’re glad Tino and Tracy were able to help you get a lower price quickly. We appreciate your trust in our team and are always here whenever you need us!"