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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jaelon Brooks

April 16, 2025

5  out of  5
rating by Jaelon Brooks
"Very insightful and want to give you the best coverage for your current life situation."
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Salenthia Davis

April 15, 2025

5  out of  5
rating by Salenthia Davis
"I wanna give a shout out to Christian at State Farm I love her service . Everything was a smooth process thank you again !!!!!"
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Derrick Nash

April 12, 2025

5  out of  5
rating by Derrick Nash
"Christina Donald is the BEST.Great Customer Service as well as communication. Made the process a lot smoother than expected.Would definitely recommend those that are unsure about insurance to get in touch with her."
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Weining Wang

April 8, 2025

5  out of  5
rating by Weining Wang
"Christina is very responsive, responsible, warm, helpful, and quick. If you need any agent, she's the person."
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that Christina has been quick in assisting you. She truly is an exceptional agent, and we're lucky to have her on our team. Your recommendation means a lot to us!"
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Estavion White

April 4, 2025

5  out of  5
rating by Estavion White
"Christina is always excellent. Very easy to talk to, informative, helpful, truly pleasant, listens, makes you feel valued as a customer, quick service, immediate responses, and just an all around great experience. Been with a lot of companies. I’m not sure if State Farm is the best or not. What I do know is if the people they have working for them are at all like Christina ; customers will definitely pay more for the service she provides alone, even if cost is different. I’ve been with them for awhile and she has never disappointed. A raise, reward, or some form of compensation is definitely deserved for Christina. A model employee that any company would be happy to employee. Thanks for the service and knowledge. You are very appreciated."
We responded:
"Hi Estavion, thank you for your incredible review! We're thrilled to hear that Christina has consistently provided excellent service, making you feel valued as a customer. Her informative, helpful, and pleasant demeanor truly shines through, and we're grateful for your recognition of her hard work. We'll make sure to pass on your kind words to Christina. Thank you for being a loyal customer!"
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Ebony S

March 30, 2025

5  out of  5
rating by Ebony S
"I called for a bundle quote for home and auto after my travelers Insurance nearly tripled my insurance without any claims. Christina was not only professional. She was polite and thorough as she worked to bring my new policies to affordable, much lower prices. Thank you, Christina for all your help!"
We responded:
"Thank you Ebony. Christina is great at discussing the options and coverages for auto insurance. We appreciate your business. "
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Shalonda Hayden

March 28, 2025

4  out of  5
rating by Shalonda Hayden
"I was able to speak with Christina D. about getting coverage for my son. She gave me quotes, explained everything to me on the differences between the plans. She was very helpful."
We responded:
"Having knowledge makes it is easier to make decisions for your family. We appreciate your business. If you know if anyone else looking for this type of service, please refer Christina. "
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B H

March 19, 2025

5  out of  5
rating by B H
"I was pleasantly surprised when I phoned and a person answered. That person, Ms Donald, was professional and friendly as well. I didn't know a lot about insurance, but she did! My purchase was seamless thanks to Ms Donald's expertise. My only regret is not making Statefarm my first call! If you're looking to save hundreds, I strongly suggest you give her a call even if you have insurance to see what Christina can save you."
We responded:
"Thank and it is our pleasure to make insurance understand. I appreciate your business. "
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Kevin P Owen

March 12, 2025

5  out of  5
rating by Kevin P Owen
"AWESOME !!!"
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Papa3and4

February 20, 2025

5  out of  5
rating by Papa3and4
"Super busy at home and work and kept putting off my insurance search, but Christina not only made the process simple and easy but her accurate and knowledgeable assistance assured me I got the coverage I needed for the price I wanted. Thanks, Christina, for helping me get this done! -- James"
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Nakira Brooks

February 19, 2025

5  out of  5
rating by Nakira Brooks
"Tracy is a great person. She communicates everything effectively. She breaks everytime down to a T , so I can fully understand the process. She’s very helpful, intelligent , and informative. She’s also very professional!"
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Adam Diallo

February 17, 2025

5  out of  5
rating by Adam Diallo
"Very professional people. They go above and beyond to satisfy your needs. I was so happy with their excellent service"
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Trevor Rogers

February 13, 2025

5  out of  5
rating by Trevor Rogers
"Christina at Tracy’s office was very helpful with setting me up with a new auto policy and I ended up saving $135/month. I highly recommend their services."
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Lashon Defell

January 23, 2025

5  out of  5
rating by Lashon Defell
"Tracy Prentiss is the most HONEST agent around. I recently had a horrible, self serving agent who moved my home from Farmers (for his own benefit as they cut his commission) to Safeco (a substandard company that provided him more of a commission) for much more money. Without notice, Safeco increased the premium so much it affected my mortgage payments, causing escrow shortages that I had no knowledge until the annual escrow shortage notice was mailed out- 7 months after the exorbitant payment was issued. I immediately called Tracy with Statefarm- one of the Best insurance companies around and guess what? My home owners insurance payment is HALF of Safeco, AND, my auto insurance payment also dropped - I was with Progressive for the last >20 years- so much for loyalty…Progressive and my previous agent failed me. I am now with Statefarm and Tracy and my payments are so much lower. Don’t be like me and stay with or trust your agent- call Tracy and see if you are paying what you should. Thank me later."
We responded:
"Thank you for trusting me with insuring your cars and home. It was my pleasure. "
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AOTRID

January 23, 2025

5  out of  5
rating by AOTRID
"Just got my first Insurance today with them Liability plus and it was very seemless, easy, and quick I was assisted by Christina and she was super friendly, funny, and made everything as cheap and straight forward as possible. Quite literally was done within a few mins and know exactly what my coverage entails. Highly recommend y’all try em out if you’re unsure of who to choose for insurance as they definitely are one of the cheapest but great out there 💯👍🏾"
We responded:
"Thank you so much for allowing us to quote your car and provide coverage. It is cold and slippery and we don’t know what van happen driving. We truly appreciate your business. "
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Thesby Tolbert

January 2, 2025

5  out of  5
rating by Thesby Tolbert
"Very fast and fair service. Gave me a super super deal!"
We responded:
"It was a pleasure helping you. I am happy you were able to save from switching your auto insurance from Progressive. I look forward to working with you on your home insurance and life policy. "
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Jasminne Dixon

December 27, 2024

5  out of  5
rating by Jasminne Dixon
"Christina was amazing from beginning to end. During my home buying process she was able to things submitted when lender requested things last minute. She follows up and explains everything. Made me feel she was trying to meet my needs and concerns. Very valuable in customer service."
We responded:
"Thank you Jasmine. The home buying process can be overwhelming. I am glad that Christina was able to provide insurance on your new home and communicate with the mortgage company. "
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kmh unknown

December 21, 2024

5  out of  5
rating by kmh unknown
"Tracy made the auto process smooth and got to the point w/o sugar coating the info. She was also sympathetic how Geico increased the renewal by $100 MORE on top of the expensive installment as it was even with a damn good driving record! I talked to a few other auto companies before landing with State Farm and am comfortable with my decision. Tracy looked up all discounts that would benefit me and am grateful she did! She is an excellent asset to to the company!"
We responded:
"Thank you. I am glad to have assisted you. Car insurance does not have to be complicated or expensive."
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Sphynx Suites

December 10, 2024

5  out of  5
rating by Sphynx Suites
"Christina Donald has been my go to agent since I’ve had my insurance. She is very professional, explains things I may not understand, and responds quickly. I am stress free and satisfied about my insurance choice. Thank you again."
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Mogul Price

December 9, 2024

5  out of  5
rating by Mogul Price
"Christina Donald was very knowledgeable, patient and helpful. I really appreciate her service at State Farm. She get 6 stars"
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Sheila Bowdry

December 3, 2024

5  out of  5
rating by Sheila Bowdry
"Christina was very professional, polite and helpful.she explained everything step by step, making sure I received and understood all of the policy information, Great 👍🏾 job"
We responded:
"Thank you Sheila. We truly enjoy meeting and learning about our customer’s needs. Auto insurance doesn’t have to be hard to understand . We appreciate your business."
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Reola

November 18, 2024

5  out of  5
rating by Reola
"Christina Donald was so helpful I would definitely recommend her"
We responded:
"Thank you for trusting us in insuring your cars and providing renter’s insurance. Christina enjoys explaining and talking to customers. We appreciate your business."
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Frank Trimble

November 14, 2024

5  out of  5
rating by Frank Trimble
"The best customer service i have ever experienced"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kimberly Page

November 12, 2024

5  out of  5
rating by Kimberly Page
"I had a wonderful, knowledgeable, pleasant and professional experience with Ms Christina Donald. She is awesome and I am completely satisfied thus far! 😊 Thanks for your business in my community."
We responded:
"It is such a pleasure to provide outstanding customer service and value to our customers. Christana is always personable and professional. Please refer her to any friends, neighbors or relatives looking for auto, home, condo or life insurance."
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Carmela Barhany

November 5, 2024

5  out of  5
rating by Carmela Barhany
"Christina is the best! Her service is prompt and professional! I really appreciate her efforts to find savings for my auto and condo policies!"
We responded:
"Thank you Carmela. Christana does an excellent job of exposing the details of auto and condo insurance. Keeping your policies together will also give you the maximize number of savings. We appreciate your business."